Terms and conditions

1. INTRODUCTION

Red Gold Roses Limited provides the content and services available on the website, www.RedGoldLondon.com (“Website”) to you subject to the following terms and conditions (collectively, “Terms and Conditions”). These Terms and Conditions will be applied fully and affect your use of this Website. By accessing or using this Website, you are acknowledging that you have read, understand, and agree to be bound by these Terms and Conditions. You may not use our Website if you disagree with any of the Terms and Conditions. You agree that when accessing or using the Website you will act in accordance with the law, custom and in good faith. You must be 18 years old in order to make a purchase on our Website. If you are under 18 years old, you may browse our Website. However, you may not make a purchase nor provide personal information to us. This Website is not directed to children under 13 years old.

2. PRIVACY

Please review our Privacy Policy

3. PRICES

All prices indicated are inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered and delivery charges as set out in the Delivery section of the Website.

4. PRODUCT DESCRIPTIONS

We will take all reasonable care to ensure that all details, descriptions, images and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free. Although we aim to keep the Website as up to date as possible, the information including product descriptions appearing on this Website at a particular time may not always reflect the product exactly at the moment you place an order.

5. PAYMENT

You may pay using any of the methods specified. You confirm that the credit or debit card that is being used is yours. If the payment to us is refused or not, for any reason, authorised, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.

6. TITLE TO GOODS

We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.

7. RISK OF LOSS

Risk in the goods will pass to you upon delivery to you.

8. DELIVERY

We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more parts. We do not accept any liability whatsoever for delayed delivery caused by any third party.

9. ACCEPTANCE OF GOODS

Upon receipt, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with the Returns Policy. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected. If you have not received the entire order as detailed in the order, see the Returns Policy.

10. INTELLECTUAL PROPERTY

All information and content on the Website including but not limited to trademarks, logos, text, images, audio clips (collectively, the “Content”) is our property. You are granted limited license only for purposes of viewing the material contained on this Website. Except as set below as restrictions, the Content may not be used, reproduced, copied, sold, modified, or otherwise exploited, in whole or in part, without our express, prior written consent.

11. RESTRICTIONS

You are granted limited license to access and make personal use only of the Content and the Website. You understand and agree that in connection with your use of the Website you will not do or attempt to do or cause any third party to do or attempt to do any of the following:

  • use any meta tags, “hidden text”, robots, spiders, crawlers, or other tools, whether manual or automated, to collect, scrape, index, mine, republish, redistribute, transmit, sell, license or download the Website, Content (except caching or as necessary to view the Website), or the personal information of others without our prior written permission or authorization;
  • make any use of the Website or any Content other than for personal use;
  • modify, reverse engineer or create any derivative works based upon the Website or any Content;
  • impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity;
  • “stalk” or otherwise harass including advocating harassment of another, entrap or harm any third party including harming minors in any way;
  • intentionally violate any applicable local, state, national or international law;
  • transmit, upload, post, e-mail, share, distribute, reproduce, or otherwise make available any software viruses, malware, program, code, file, or other material intended to interrupt, disrupt, alter, destroy, or limit any part of the Website; and/or
  • engage or make any unsolicited or unauthorised advertising, solicitation or promotional material, including chain letters, mass mailings, or any form of “spam.”

Certain areas of this Website are restricted from being access by you and Red Gold Roses may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any unauthorized use automatically terminates the limited licenses granted to you without prejudice to any other remedy set forth by applicable law or the Terms and Conditions.

12. USER CONTENT

When you choose to display or otherwise make available ideas, data, text, music, photos, images, videos or other materials (“User Content”) on the Website you are entirely responsible for such User Content. You hereby grant to us a perpetual, irrevocable, non-exclusive, royalty-free license to use, adapt, distribute, display, edit, and otherwise exploit such User Content worldwide, in all media for any purpose whatsoever, including developing, manufacturing, and marketing products. You warrant that you own or control the rights to your User Content. We are in no way responsible or liable for the User Content. Red Gold Roses have the right to remove from this Website any User Content that violates these Terms and Conditions at any time without prior notice.

13. THIRD PARTY LINKS

We are not responsible for any third-party sites even if they are linked to or from the Website. The use of these third-party websites is at your own risk. You should review the privacy policies and terms and conditions of the third-party websites you visit.

14. NO WARRANTIES

This Website and its content and services are presented “as is”, with all faults, and we express no representations or warranties, of any kind whatsoever, express or implied, in connection with these site terms and conditions or the Website. Also, nothing contained on this Website shall be interpreted as advising you. We will be not liable in warranty, contract, or in tort (including negligence) for any special, indirect, incidental, or consequential damages of any kind (including lost profits) related to the Website or your use.

15. LIMITATION OF LIABILITY

We will be not liable in warranty, contract, or in tort (including negligence) for any special, indirect, incidental, or consequential damages of any kind (including lost profits) related to the Website or your use. If you are dissatisfied with the Website, termination of your use of the Website is your sole remedy. We have no other obligation, liability, or responsibility to you.

16. INDEMNIFICATION

You agree to indemnify and hold us, our officers, directors, employees, and agents (the “Indemnified Parties”) harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand arising from (i) your use of the Sites or the Site Content in violation of any law, rule, regulation or these Terms and Conditions, or (ii) any part of your User Content. You also agree to indemnify the Indemnified Parties for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

17. GENERAL

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. If any provision of these Terms and Conditions is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

18. VARIATION OF TERMS

We have the right to change these Terms and Conditions at any time by posting the changes on the Website. At the top of this page is the Effective Date of the current version of the Terms and Conditions. Your continued use of the Website constitutes your agreement to such changed Terms and Conditions. We may terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including by ceasing all use of the Website.

19. ENTIRE AGREEMENT

You acknowledge and agree that these Terms and Conditions constitute the entire agreement between us in relation to your use of the Website, and supersede and govern all prior proposals, agreements, or other understandings.

20. GOVERNING LAW, JURISDICTION & DISPUTES

Your use of this Website and any purchase by you of any goods from this Website shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts. Any dispute relating in any way to your use of the Website and the Terms and Conditions shall be submitted to confidential arbitration in London, UK, and you agree to submit yourself to the jurisdiction and proceedings thereof. Arbitration means that an arbitrator(s) will decide the claim, and you will not have the right to sue in court or to have a judge or jury decide your claim. You agree that you may bring claims against us in your individual capacity only, and not as a plaintiff or class member in any purported class or representative proceeding.